News

The offices Ruse, Vidin and Gotse Delchev will cease operations and close to the public

DEAR CLIENTS,

As part of TOKUDA BANK’s ongoing efforts to provide high-quality remote banking services and to optimize its physical office network, please be informed that as of Wednesday, 16 July 2025, the following offices will cease operations and close to the public:

• Ruse Office – 94 Alek...

Standard working hours for clients of the Burgas office of Tokuda Bank

Dear clients,

We would like to inform you that in order to provide easier service, starting from 03.06.2024 (Monday), the Burgas office, with the address: Burgas, Baba Ganka Square 5, will serve customers with standard working hours:

• Monday to Friday: 8:30 – 17:00

Information about the Bank'...

New working hours for clients of the Burgas office of Tokuda Bank

Dear clients,

We would like to inform you that in order to encourage the use of Tokuda Bank's digital channels and easier service, as of 19.06.2023 (Monday), the Bank is changing the working hours with clients of the Burgas office, with address: Burgas , 5 Baba Ganka Square:

• Monday to Friday:...

Working time during the upcoming holidays and notification for processing of transfers

Dear Clients,

Regarding the upcoming Holidays we would like to inform you about the non-working days of the offices of the Bank as follow: 

• from 26.12.2022 to 28.12.2022, included; 
• on 02.01.2023.

On order to ensure the closing process for the last business day of the year, please be infor...

Reduced business hours of our office on October 14th, 2022

Dear Clients,

We would like to inform you that due to a planned event for our employees the offices of Tokuda Bank will close eralier on Friday - October 14th, 2022. 

• Blagoevgrad - 13:00 
• Burgas - 13:00
• Varna - 12:00 
• Varna – Registry Agency - 16:00 
• Vidin - 16:00 
• Gotze Delchev - 12:00
...

Relocation of office Sliven as of September 1st, 2022

Dear Clients,

Tokuda Bank strives to offer quality remote services and optimization of the offices, therefore, as of 01.09.2022 (Thursday) the Bank is going to relocate its office Sliven with address Sliven, 13, Hadji Dimitar Str.

As of 01.09.2022 all client accounts which are currently service...

Relocation of office Haskovo as of September 12, 2022

Dear Clients,

Tokuda Bank strives to offer quality remote services and optimization of the offices, therefore, as of 12.09.2022 (Monday) the Bank is going to relocate its office Haskovo with address Haskovo, 8, G.S.Rakovski Blvd.

As of 12.09.2022 all client accounts which are currently serviced...

Relocation of Ruse Cadastre agency

Dear Clients,

Tokuda Bank strives to offer quality remote services and optimization of the office network, therefore, as of 30.06.2022 (Thursday) the Bank is going to relocate Ruse Cadastre agency with address Ruse, 18, Tsarkovna nezavisimost Str.

As of 30.06.2022 all client accounts which are ...

Relocation of office Hemus as of June 15th, 2022

Dear Clients,

Tokuda Bank strives to offer quality remote services and optimization of the office network, therefore, as of 15.06.2022 (Wednesday) the Bank is going to relocate its office Hemus with address Sofia, 31, Cherni vruh Blvd.

As of 15.06.2022 all client accounts, which are currently s...

Working hours during the upcoming Easter holiday and timetable of the acceptance of transfers

Dear Clients, 

We would like to inform you that during upcoming holidays the offices of the Bank will be closed on following dates:

• from 22.04.2022 till 25.04.2022, included; 
• on 02.05.2022 and 06.05.2022

On 15.04.2022 (Friday) and 18.04.2022 (Monday), the Bank will not processes outgoing ...

Relocation of our office in Kula

DEAR CLIENTS, 

We would like to inform you that by decision of the Management Board of TOKUDA BANK AD, as of 15.12.2021 (Wednesday) the Bank is going to relocate its office Kula with address 40, Vazrajdane Str.

As of 15.12.2021 all client accounts which are currently serviced by office Kula wil...

Relocation of office General Toshevo

DEAR CLIENTS,

We would like to inform you that by decision of the Management Board of TOKUDA BANK AD, as of 01.12.2021 (Wednesday) the Bank is going to relocate its office General Toshevo with address 25, 3-ti mart Str.

As of 01.12.2021 all client accounts which are currently serviced by office...

Business hours of the Bank during the upcoming holidays

Dear Clients, 

We would like to inform you that during the upcoming holidays the offices of the Bank will be closed on the following dates:

• on 06.09.2021
• on 22.09.2021

On 03.09.2021 and 21.09.2021 the Bank will accept and processes outgoing transfers in local and foreign currencies without...

Working time regarding the upcoming holidays and notification for processing of transfers

Dear Clients,

Regarding the upcoming Holidays we would like to inform you about the non-working days of the offices of the Bank as follow:

- from 24.12.2020 to 28.12.2020, included;

- on 01.01.2021.

On order to provide normal end of day process for the last business day of the year,...

Relocation of office Sofia with address 5, Knyaz Alexander Dondukov Blvd

As of 10.08.2020 all client accounts which are currently serviced by office Sofia will continue to be serviced at the most convenient office of TOKUDA BANK in Sofia or in the country,

Notification for processing of transfers during Easter holidays

Notification for processing of transfers regarding forthcoming Easter holidays

Dear Clients,

Regarding the forthcoming Easter holidays we would like to inform you about the non-working days of the offices of the Bank as follow:

- from 17.04.2020г. to 20.04.2020г., included.

We would like t...

Closure of Office Sofia Business Park

Dear Clients,

We would like to inform you that by decision of the Management Board of TOKUDA BANK AD, as of 24.02.2020 (Monday) the Bank is going to close down its office at Sofia Business Park, Mladost 4, Building 10, Ground floor.

As of 24.02.2020 all client accounts which are currently servi...

Specific business hours with regard to our annual teem building

Dear customers,

With regard to our annual teem building on 12 April 2019 the bank offices will be closed early than official, please excuse us for this inconvenience.

As we would like to be able to provide you the needed services, please find below the specific business hours for your servicing...

Tokuda Bank AD relocates its offices from Kyustendil

In connection with the reorganization of the office network of TOKUDA ​​BANK AD, as of March 11, 2019, the Bank closed its office in Kyustendil, address: Kyustendil, 2 Thessalonica Str.

Tokuda Bank AD relocates its offices from Shumen

We would like to inform you that by decision of the Management Board of TOKUDA ​​BANK, the Bank is going to close its offices in Shumen at the following addresses: Shumen 133, Tsar Osvoboditel Str. and Shumen – cadastre, 107, Saedinenie Str. as of 05.03.2019.

Tokuda Bank AD optimized its offices in Varna

We would like to inform you that by decision of the Management Board of TOKUDA ​​BANK AD, the Bank is closing its office in Varna at the current address: Varna, 2, Sheynovo Str. as of 20.02.2019.

Relocation of the branch in the Largo Shopping Centre, Blagoevgrad

We would like to inform you that from 06/11/2018 all customer accounts currently serviced at the branch located in the Largo Shopping Centre will be transferred to office “Blagoevgrad”.

Specific business hours on 5th October 2018

Due to a corporate event scheduled for 05/10/2018(Friday), the Bank’s branches will have different business hours. We still want to help you, so please check the business hours for that day.

Scam involving fraudulent credit brokers or consultants

With regard to recent scam attempts, we would like to inform you that Tokuda Bank currently has no contracts with credit brokers or consultants hired to help our customers.

Registry Agency Field Office, Varna

We would like to inform you that, by decision of the Management Board of TOKUDA BANK, the VARNA FIELD OFFICE OF THE REGISTRY AGENCY will be relocated to the ground floor of the same building and will open its doors on 16/07/2018.