News

Information for debit and credit card holders – citizens of the Russian Federation and Belarus

Dear customers,

In connection with the direct application in the Republic of Bulgaria of the European Union’s restrictive measures against citizens of the Russian Federation and Belarus, we wish to inform you of the following:

From 1 September 2026, all customers who are citizens of the Russian...

Dual display of fees and transaction values in EUR and BGN

Dear customers,

We hereby inform you that according to the Law on the Introduction of the Euro in the Republic of Bulgaria, as of 08.08.2026, the period of mandatory double indication of fees and transaction values ​​in euros and leva ends.

For the convenience and easier orientation of clients,...

New Tariffs for Individuals, Legal Entities and the Interest Rate Bulletin Effective August 1, 2026

Dear customers,

We hereby inform you that, effective August 1, 2026, amendments to the following documents of Tokuda Bank EAD will enter into force: The Interest Rate Bulletin for Individual and Legal Entities, the Tariff for the Fees and Commissions Applicable to Individuals and the Tariff f...

New Tariff for the fees and commissions to Individuals, legal entities and General terms 01.07. 2026

Dear Clients,

We would like to inform you that, effective as of 01 July 2026, Tokuda Bank EAD is updating the following documents:

• TARIFF FOR THE FEES AND COMMISSIONS OF TOKUDA BANK EAD APPLICABLE TO INDIVIDUALS;
• TARIFF OF FEES AND COMMISSIONS FOR LEGAL ENTITIES AND SOLE PROPRIETORS;
• GEN...

Preferential terms for a EUR Current Account with a Debit Card

Dear Clients,

Tokuda Bank offers preferential terms for new and existing individual clients who maintain an active deposit of at least 1,000 currency units.

During the period 09 March 2026 – 30 September 2026, you can benefit from a special offer when opening and maintaining a EUR current accou...

New Interest rates bulletin 17.02.2026

Dear Clients,

Please be informed that a new https://www.tokudabank.bg/en/dokumenti/tarifi-uslovia/ will come into effect as of 17 February 2026.

The changes are as follows:

Increase in interest rates on the “Tokuda Classic” retail deposit product for individuals in:

• EUR – for maturities of ...

Standard Customer Service Working Hours of Tokuda Bank Branches

Dear Customers,

We would like to inform you that, in order to provide more efficient customer service, as of 02 February 2026 (Monday), the standard customer service working hours at Tokuda Bank branches nationwide will be reinstated, as follows:

• Monday to Friday: 8:30 AM – 5:00 PM

You can f...

Important information regarding finalization of a deal

Bulgarian-American Credit  Bank acquired 100% of the shares of TOKUDA BANK 

In connection with a stock purchase agreement, for the sale and purchase of shares of the capital of Tokuda Bank EAD concluded on January 12, 2026 by Bulgarian-American Credit Bank AD and the seller Tokushukai Incorporat...

New Interest rates bulletin 01.01.2026

Dear Customers,

We would like to inform you that as of January 01, 2026 the Bank will apply new Interest rates bulletin:

https://www.tokudabank.bg/en/dokumenti/tarifi-uslovia/

Sincerely,

TOKUDA BANK EAD

Change of business hours and important info to ensure smooth transition to Euro

Dear Clients, 

In connection with the upcoming non-working Holiday days and the adoption of the euro, we are providing important and useful information regarding banking payments and operations at Tokuda Bank.

Tokuda Bank ensures a smooth transition to the Euro

A dedicated process has been est...

New working hours for customer service at Tokuda Bank

Dear Customers,

We would like to inform you that during the period from December 10, 2025 (Wednesday) to January 30, 2026 (Friday), Tokuda Bank’s offices nationwide will serve customers with new working hours:

• Monday to Friday: 9:00 – 16:30

Information about the Bank's internet banking can b...

New Mastercard Dzen pensioners

Dear Clients,

Tokuda Bank is pleased to offer preferential terms for opening Current Accounts with MasterCard DZEN debit cards for pensioners in BGN, valid from 03 November 2025 until 31 December 2025.

The preferential terms apply to new and existing individual clients who currently do not hold...

Updated pricelists in BGN and EUR

Dear customers,

We would like to inform you that Tokuda Bank EAD has published the updated price list for precious metal products and the Catalogue for connoisseurs in BGN and EUR.

The rich and diverse range of gold and silver in the form of coins and bars, as well as special edition coins issu...

Fees and commissions for foreign individual clients

Dear Customers,

We would like to inform you that, as of July 16, 2025, all foreign individual clients will be subject to fees and commissions in accordance with the current Tariff for Fees and Commissions for Individuals of Tokuda Bank ЕAD. All general preferential terms previously in effect wil...

Convert your BGN savings into EUR with Tokuda Bank at the fixed rate of BNB: 1EUR=BGN 1.95583

Dear customers,

In connection with the upcoming introduction of the euro as the official currency in the Republic of Bulgaria, Tokuda Bank EAD offers you the opportunity, upon your request, to convert your savings in Bulgarian levs smoothly, in advance before January 1, 2026:

For individuals:

Annual Financial Statements and the 2024 Annual Report

Tokuda Bank EAD has published the 2024 Annual Financial Statements and the 2024 Annual Report, as per Article 70 of the Law on Financial Institutions and part VIII of Regulation (EU) 575/2013 on its website: https://www.tokudabank.bg/bg/za-bankata/godishni-otcheti/.

The Bank reports excellent re...

Preferential Terms for Euro Accounts at Tokuda Bank

If you do not yet have a euro account with Tokuda Bank, we offer you the opportunity to open a current account in euro under preferential terms:

• No account opening fee

• No monthly maintenance fee until 31.12.2025

• Upon opening the account, you are granted a one-time opportunity to deposit ...

The offices Ruse, Vidin and Gotse Delchev will cease operations and close to the public

DEAR CLIENTS,

As part of TOKUDA BANK’s ongoing efforts to provide high-quality remote banking services and to optimize its physical office network, please be informed that as of Wednesday, 16 July 2025, the following offices will cease operations and close to the public:

• Ruse Office – 94 Alek...

Standard working hours for clients of the Burgas office of Tokuda Bank

Dear clients,

We would like to inform you that in order to provide easier service, starting from 03.06.2024 (Monday), the Burgas office, with the address: Burgas, Baba Ganka Square 5, will serve customers with standard working hours:

• Monday to Friday: 8:30 – 17:00

Information about the Bank'...

New working hours for clients of the Burgas office of Tokuda Bank

Dear clients,

We would like to inform you that in order to encourage the use of Tokuda Bank's digital channels and easier service, as of 19.06.2023 (Monday), the Bank is changing the working hours with clients of the Burgas office, with address: Burgas , 5 Baba Ganka Square:

• Monday to Friday:...

Working time during the upcoming holidays and notification for processing of transfers

Dear Clients,

Regarding the upcoming Holidays we would like to inform you about the non-working days of the offices of the Bank as follow: 

• from 26.12.2022 to 28.12.2022, included; 
• on 02.01.2023.

On order to ensure the closing process for the last business day of the year, please be infor...

Reduced business hours of our office on October 14th, 2022

Dear Clients,

We would like to inform you that due to a planned event for our employees the offices of Tokuda Bank will close eralier on Friday - October 14th, 2022. 

• Blagoevgrad - 13:00 
• Burgas - 13:00
• Varna - 12:00 
• Varna – Registry Agency - 16:00 
• Vidin - 16:00 
• Gotze Delchev - 12:00
...

Relocation of office Sliven as of September 1st, 2022

Dear Clients,

Tokuda Bank strives to offer quality remote services and optimization of the offices, therefore, as of 01.09.2022 (Thursday) the Bank is going to relocate its office Sliven with address Sliven, 13, Hadji Dimitar Str.

As of 01.09.2022 all client accounts which are currently service...

Relocation of office Haskovo as of September 12, 2022

Dear Clients,

Tokuda Bank strives to offer quality remote services and optimization of the offices, therefore, as of 12.09.2022 (Monday) the Bank is going to relocate its office Haskovo with address Haskovo, 8, G.S.Rakovski Blvd.

As of 12.09.2022 all client accounts which are currently serviced...

Relocation of Ruse Cadastre agency

Dear Clients,

Tokuda Bank strives to offer quality remote services and optimization of the office network, therefore, as of 30.06.2022 (Thursday) the Bank is going to relocate Ruse Cadastre agency with address Ruse, 18, Tsarkovna nezavisimost Str.

As of 30.06.2022 all client accounts which are ...